FAQ

Yes. Our slippers and insoles are designed with arch support and cushioning to reduce foot pain, relieve plantar fasciitis, and provide all-day comfort. They're engineered for those seeking real relief, not just comfort.

Yes, our products run true to size. We recommend checking our detailed size chart before ordering. If you have wider feet, consider sizing up half a size for optimal comfort.

Yes. Surface wash with a damp cloth for regular cleaning. For deeper cleaning, hand wash gently with mild soap and warm water. Most insoles are machine washable on a gentle cycle.

Yes, we ship worldwide! Orders are processed within 24-48 hours and typically arrive within 6-10 business days. Enjoy free shipping on orders over €50.

Most orders arrive within 6-10 business days. During peak seasons or holidays, delivery may take up to 15 business days. You'll receive a tracking number via email once your order ships.

Yes, all taxes are included in our displayed prices. You won't see any surprise charges at checkout—what you see is what you pay.

We accept all major credit cards, PayPal, and Apple Pay. All payments are secure and encrypted to protect your information.

You'll receive a tracking number via email once your order ships. Use it to monitor your package every step of the way.

We offer a 30-day money-back guarantee. If you're not completely satisfied, simply return your order within 30 days for a full refund. No questions asked.

Have a question? Email us at support@arqqos.com and we'll get back to you within 24 hours. We're here to help!

All ARQQOS products come with a 1-year warranty against manufacturing defects. If your product fails due to defective materials or workmanship, we'll replace it for free.

We're committed to sustainability. Our products are made with eco-friendly, BPA-free materials and sustainable manufacturing practices. The packaging is recyclable.

Store in a cool, dry place away from direct sunlight. Clean regularly with a soft, damp cloth. Avoid extreme heat and harsh chemicals. Proper care ensures your products last for years.